Frequently Asked Questions
Do you sell to the general public?
No we are a beauty wholesale supplier.
Do you offer accounts?
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Is there minimum order requirements?
There is no minimum order.
How can I pay for my order?
Pre-payment may be made by EFT, Visa, Mastercard or Amex - no surcharges.ORYou may open a nett 30 day credit account – please ask for an application form.
How much does freight Cost?
We try to keep freight fees as simple as possible;Orders over $500 ex GST are freight free. We have a flat rate of just $15 ex freight on orders under $500.
How long will it take to receive my order?
In most cases, your order should leave the next business day. Deliveries to Metro areas are generally overnight, while WA and FNQ can take up to 5 working days.
How much do testers cost?
Any single item in our regular price list (except Chanel) may be purchased as a tester at less 10%. Buy 12 or more of any single item in our regular price list (except Chanel), and a tester may be purchased at half price.
Order Issues or Changes
We understand that mistakes happen sometimes when placing an order.If you find yourself in this situation please call us on 1300 883 973